Shipping policy
Shipping Policy π
We currently ship to destinations within the United States and Canada πΊπΈπ¨π¦. Orders are processed during standard business hours, Monday through Friday, excluding public holidays π
. Processing times may vary depending on order volume and product availability π¦.
Shipping rates are calculated at checkout based on the destination address, package weight, and dimensions βοΈ. All applicable shipping charges will be displayed prior to order confirmation β
.
Once an order has been dispatched, a shipping confirmation will be sent to the email address provided at checkout π©. This confirmation will include a tracking number, where available, allowing customers to monitor the status of their shipment through the designated carrier's platform π.
Please note that delivery timeframes are estimates provided by the carrier and are not guaranteed β³. We are not responsible for delays caused by carrier operations, customs processing, weather conditions π€οΈ, or other circumstances beyond our control β οΈ.
For shipments to Canada, orders may be subject to import duties, taxes, and customs fees imposed by the Canadian government π°. These charges are the sole responsibility of the recipient and are not included in the order total or shipping fees collected at checkout.
If a package is returned to us due to an incorrect address, refusal of delivery, or failure to collect from a carrier facility π, we will contact the customer to arrange reshipment π€. Additional shipping charges may apply.
For any shipping-related inquiries, please contact our customer support team π¬.